Hello, I just recently installed the WD easystore 2TB portable drive. It gets recognized by the Windows 10 file explorer, but it does not get recognized as being connected in the WD Discovery program. Am I missing something? I tried to eject and redo, but I get the same result.
Hello rocketrh,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support:
