OK I HAVE HAD IT WITH VIDEOS!!!
I have done everything I can think of, including calling customer service…3 times. I have followed the directions from this post http://forums.sandisk.com/sansa/board/message?board.id=smc&thread.id=944 I downloaded each of those programs, but my issue is with AVC.
I have two digital copies from the DVD manufacturer (Mamma Mia and The Dark Knight) that I am trying to load on to my fuze. I can watch the videos with no issues on Windows Media; however that is as far as it goes. I have tried to encode them to .mp4 AND .avi files (which btw, why do we need to do this??) but they come out garbled. The sound is garbled and the picture is a whole bunch of little squares that are of no value.
Does any one have a suggestion? I am not extremely technical, so step by step would be great.
Thank you in advance…