You guys really need to get a handle on this as I see the complaint below about version 2.3.1.0 having this exact problem and that is closing in on two months old.
I hadn’t run the dashboard in awhile so I let it “upgrade” to version 2.3.2.0 today which completely broke the dashboard for my Windows 7 Home 64 bit install.
So I downloaded version 1.4.4.4 and AMAZING! It works just fine. Seriously you guys need to disable the notification for a new application if that is simply going to take you from working just fine to completely broken until you guys get a handle on the problem…
Can you screen capture the System Details under the Tools section. I think this will help to understand the environment this is happening in. Thank you.
Can you screen capture the System Details under the Tools section. I think this will help to understand the environment this is happening in. Thank you.
You can do this from your 1.4.4.4 version and it will help out the developers. Are you connected wirelessly? I see an issue in another forum with the latest version and wireless.
If you have an optane memory module, you will have to disable it for dashboard to see the ssd. I prefer to enable optane and hope dashboard will be upgraded someday to recognize modern computer systems.
I have the same issue (I think). I just replaced and removed my old C drive in Windows 10 with a new Sandisk SSD Plus 480GB. The drive appears to be working correctly, as I have booted into windows and I am typing this message on the machine that has the new Sandisk drive, but the Sandisk SSD Dashboard (2.3.3.0) is reporting that “Sandisk SSD not detected”.
Did you get the latest CERTIFIED SATA drivers from your Board Manufatuer, or try the Windows STANDARD SATA drivers, an see if it then works.
I Had the problem with my SSD Plus, an in my chase it was that the AMD Sata drivers where out of date, an there was an problem with updating the drivers, I had to COMPLETLY remove the AMD Sata drivers to Instll the Uptodate AMD Sata drivers.
I had the same problem on 2.3.3.0. No AMD or funky memory, didn’t bother to check my drivers, I don’t want to mess with what works.
What finally solved it for me: I had Windows 10 Ransomware Protection enabled with Protected Folders (Documents, Pictures, Music, Desktop,…).
Allowing the SSD Dashboard (“Allow an app through controlled folder acccess”) resolved the problem for me, even though I am not happy with that solution.
I guess there is a bug in the error handling of SSD Dashboard. In my opinion, it has no business writing there.
Other than the folders you listed (Documents, Pictures, Music, Desktop), did you have any other folders protected by the Ransomware Protection? Most of SSD Dashboard’s writing should be in the directory in which it’s installed. We would appreciate any additional info you’re willing to provide!
information about ransomware and how you can remove it. In fact, I have given you my own decrypter to recover your files from ransomware. I have told you all the possible methods to remove ransomware. Now it depends upon your luck if you are able to recover your files or not.