URGENT! WD 1TB portable harddrive need to be formatted for win7!?!

WD External and Portable SSD Portable SSD
1

a week ago my harddrive suddenly can’t be read on windows, after pluged into a mac

it has been working for windows for nearly an year, and it can also transfer data to mac or pc and still remain no error

but now i was told the mac can read it but the window can’t even access the harddrive. and in order to use the harddrive window told me to formmat it, which i couldn’t.

the harddrive contain important business datas, and this is the only copy of the data. 

seeking for a solution and hopefully this will be answered ASAP. thanks

2

You can use HFS Explorer to retrieve the data and continue using without formatting

if you want to format after getting the data follow this steps

http://wdc.custhelp.com/app/answers/detail/a_id/3865/session/L3RpbWUvMTM1MzM0MTIyNi9zaWQvSnJ5YnFHYmw%3D/kw/format/session/L3RpbWUvMTM1MzM0MTIyNi9zaWQvSnJ5YnFHYmw=

3

i have tried with that before i left my post here, however it said it can’t find nothing

as in no such device or couldn’t access the harddrive

any other recommandation?