Hey everyone,
Seems like a lot of people are posting about this issue, but I figured I’d give it a whirl and see if maybe there’s something that was missed.
I bought the My Book Essential about 14 months ago. I had a bunch fmusic stored on the drive and about 3 months ago, for some reason I couldn’t access the hard drive. I would plug it in and the computer would detect it, but I couldn’t double click on it and open it up. All it would do is just freeze and sometimes (maybe 1 out of 3) it would ask me to format the drive.
However, if I were to just type in the path of some folder and bypass the intial HD access it would work.
For example:
My Computer>H: Drive = freeze.
Typing in “My Computer/H: Drive/Music/Jimi Hendrix” = acess folder no problem.
Now, fast forward to 2 days ago and everything continued to work just find. I could access it the same way as mentioned above. One you could “by pass” double clicking on just the hard drive, it worked find.
Then yesterday, I tried to go onto it and it wouldn’t let me do anything. Again, I plugged it in and the computer detected it just fine. And then when I would try to double click on it, the address bar would start to fill, get to about 97% and then just sit there until it became unresponsive and asked me to close the window.
On occasion, it would ask me to format the disk and if i click yes, again it just would fill up in the address bar and then freeze one it got to 97%. I don’t know if it’s trying to format it or if it’s just trying to read it and can’t do it.
Finally, I was able to recover all of my saved stuff from it. I spot checked everything and it seems like all of the saved data has no problem with it.
Any help would be great.
Thanks
Kyle