Hi,
When I first plugged in my new WD easystore 2 tb portable drive, I installed the necessary software off the drive. After doing so, I was still unable to utilize the drive (unable to create new folders, drag/drop anything). I then tried reformatting it by erasing and setting the format from Windows NT File System (NTFS) to Mac OS Extended (Journaled) for my macOS Sierra (Version 10.12.3). The erase was not complete because the disk was unable to mount.
After a few minutes, I realized that the drive was no longer being recognized by the mac and unplugged it and plugged it back in only to get this message:
When I open Disk Utility, it shows this:
What happened?
How do I fix this so that I can utilize my hard drive?
Thank you so much!