'There's a problem with this drive'

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1

I’m using a ‘My Passport’ Extl drive. When I plug it in to my laptop I get the following messages in sequence:
‘There is a problem with this drive. Scan the drive now and fix it’
I use Microsoft and get this message:
‘Repair this drive’
I activate the software to scan the drive but it finds no problem with it.
What I do know is that I losing data from three spreadsheets.
Any thoughts as to what’a wrong?

2

Run a diagnostic on the drive eg. CrystalDiskInfo, HD Tune etc and check the S.M.A.R.T. values

If you see errors like Reallocated Sector Count or Uncorrectable Sector Count etc

Then the drive is dying and the errors will only get worse over time.

Back up whatever data you can now before you eventually lose everything, and stop using the drive.

3

Thanks Joey,

I’ve purchased a new drive as this one is dying.

Regards

Ken

4

This situation is likely due to the limited capabilities of Microsoft’s built-in scanning and repair tools, which are unable to identify deep logical errors. There are three main reasons for this:

  1. Minor file system corruption: The hard drive’s file allocation table and file directory entries are partially damaged. The system can recognize the hard drive but cannot locate some spreadsheet files. The built-in scanning tool can only detect severe bad sectors and cannot identify these minor directory anomalies.

  2. Spreadsheet file index anomalies: The storage indexes of the three Excel files are fragmented or have lost tags. The system scan determines “no hardware problems,” but the files are actually hidden or inaccessible.

  3. Hidden bad sectors on the hard drive: A small number of minor logical bad sectors were not detected by the built-in tools and happen to be distributed in the storage areas of these three spreadsheets, causing the files to be unreadable and unreadable.

You can try scanning the hard drive with professional data recovery software; there’s a high probability you can recover the lost spreadsheet files. Also read: Windows Was Unable to Repair the Drive, Fix It Now