The Request Failed to to A fatal device hardware error
need to know how to recover. I guess it’s hard to trust this company when you count on it and you lose everything stored in the HD.
I have passport.
Hi @Liberty1
Have you checked our knowledge base articles?
https://shop.sandisk.com/support
Try this one.
Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
https://shop.sandisk.com/support/contact-us
