i bought my My Passport Essential SE 1 TB last year(2011) in August…but now it’s not working…
when i insert usb in my laptop there is sign of usb detection which shows that hardware is detected but i am unable to see the drive in my computer…moreover i have tried WD quick formater it also ends with an error…in disk management a box opens…
I have exactly the same issue here with my WD Elements SE (WDBPCK0010BBK-01). Regardless the system (Win XP, Win7x64).
I have tried updating the drivers (“drivers are up to date”)
I have tried replacing the cable (different cable = same sh*t… but maybe BOTH cables are wrong???).
I have tried formatting (error)
I have tried reinstalling the device (system installed the same drivers, and nothing has changed)
I have tried Data Lifeguard Diagnostic Tool for Windows (the disk PASSES both Quick and Extended tests (!!!) but the test procedure lasts for a fraction of a second and actually 0 clusters are being tested. And one more thing - DLD displays capacity of the disk as “0 GB”)
All those solutions failed. Any other idea?
PS: I have exatly the same situation with WD Passport (WDBBEP0010BRD-01). Both disks started to act like this almost one after another (in the same week). Is it coincidence? Or maybe a virus??
