SSD makes computer EXTREMELY slow, freezes

Portable SSD Extreme Portable SSD
1

What the title says, basically. When I search for backup drives in Windows 10 Backup with the SSD plugged in, it endlessly searches. When I unplug the drive, it pulls up all available drives immediately. When I go to click on the folder - especially right-clicking - everything slows up or freezes entirely. I unplug, everything’s fine. I can’t seem to find a firmware update, and using device manager to uninstall/reinstall didn’t help.

I’m super disappointed and frustrated right now and could really use some help here, please and thanks.

2

Lord have mercy, I’m answering my own question here.

The answer is as stupidly simple as me having used a different cable from the one that came with the drive.

I feel like a bit of a moron, but I’m going to leave this post up here for anyone else who may have made the same mistake because they needed a longer cable than the one provided. Oof.