SSD Dashboard 1.1.1 crash in windows 7

Software and Apps Western Digital and SSD Dashboard
1

Dashboad1.1.1 always cashes after installation in my laptop (windows 7 64bit). uninstall and install again doesn work. Pleae fix it.

2

Sorry about that. Can you please give more details:

  1. When and how does it crash? Please take snapshots.

  2. What is your UAC (user account control) set to?

  3. Are you administrator on that PC?

  4. Can you find the application crash dump?

  5. Can you run “msinfo32” and export the information.

You can send this info using private messages directly to me. 

Thanks

3

Hi line333,

Check out the new release v1.2.0 and see if you still have crashes after installation.

4

Same issue here on brand new win7 64 build using V1.2.0, crashes as soon as you try to install :frowning:

Get to the laguage selection then just says installed has stopped working. Running as an administrator

5

Hi uv101,

What is your OS local language?

Could you run msinfo32 (from program menu->run) and export a report and attach here?

Thanks

6

Hi,

OS local language is English

install language is English

Full msinfo sent via PM

Thanks

7

Hi,

I did not receive your msinfo message. Can you just copy/paste here?

Thanks

8

SSD Dashboard 1.2 crash also in Windows 7 Professional 64 bit once it starts. English Language. error msg sent:

Files that help describe the problem:
  C:\Users\JS\AppData\Local\Temp\WER3FF.tmp.WERInternalMetadata.xml
  C:\Users\JS\AppData\Local\Temp\WER1BC4.tmp.appcompat.txt
  C:\Users\JS\AppData\Local\Temp\WER2D61.tmp.mdmp

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

9

Please run msinfo32 and go to file->export. 

Send the result using private message or cut/paste to this post.

Thanks