SmartWare Questions?

WD External and Portable SSD External SSD for Windows
1

I purchased a My Book Essential 2.0 Edition.

Can I run WD SmartWare on it?

Thanks.

2

Normal-User,

What drive do you have?

http://support.wdc.com/product/download.asp?level1=1&lang=en

3

WDH1U10000

Thanks for the help.

4

I was hoping you would pick from the link I provided as I don’t have any idea what your # means.

Anyway if it has encryption/password capability it will.  If not, no.

5

Recently I bought a 1TB Passport drive and found that the smartware included with the drive was very handy and useful. I tried to use my existing WD External drives ( MyBook 1TB  x2) with this software and the software would not recognize the MyBook Essential drives.

My question-  is it possible to get a patch or firmware update to get the MyBook drives to recognize with the smartware software?