I purchased a 2 TB My Passport Ultra and was supposed to be able to upgrade to the Pro version of the software. After all the installation, wehn I hit the key in the upper corner to upgrade, it asked for an activation key and my email. No matter what I have done, it continues to ask for the key. I have re-installed it twice with the same results I am working with the latest version of the software with windows 8.1. I have notified customer support, but thought I would ask here as well!
Thanks for any and all help.
