Simply nothing happens when I press 'Enable Backup' with my My Book

WD External and Portable SSD External SSD for Windows
1

I’ve hadn’t used this drive in a while but I pulled it out today and when I first plugged it in it said it had no data backed up even though I could see the files when I went to Retrieve and was pretty sure they were there. Weird, but whatever I didn’t need that stuff so I did the Drive Erase in Utillities. But now when I press Enable Back up it won’t start and it’s set to continuous.

Thoughts?

2

Hello there and Welcome to the WD community.

Try Uninstalling the backup software and then reinstalling it, see if by doing this you can start the backup.