ScanDisk Extreme Portable SSD

SSD (Solid State Drives) SanDisk Extreme Pro® SSD
1

I cannot delete any files off of my SSD drive. It stays on 0% complete. Just bought it brand new out of the box

2

Hi @Razor829

Title: Steps to Format a Drive for Use with Windows or macOS
Link: Steps to Format a Drive for Use with Windows or macOS

Warning: Formatting erases all the data saved in the drive.

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

3

Hi Razor829

  1. Open Disk Management and try formatting the SSD. Keep in mind that this will erase all the data on it.

  2. Open Command Prompt as an administrator and type chkdsk X: /f (replace X with the letter of your SSD) to check for errors.

  3. Ensure the SSD is formatted as NTFS or exFAT, which work best with Windows.

  4. Go to Device Manager, find your SSD, right-click it, and choose Update driver

  5. Open Command Prompt as an administrator, type diskpart, then list disk, select your SSD, and type attributes disk clear readonly to remove any read-only settings.

If none of these steps help, the SSD might be defective, and you should reach out to the manufacturer for help or consider returning it.