ScanDisk Extreme Portable SSD

Legacy SanDisk Products Extreme Pro Internal SSD
1

I cannot delete any files off of my SSD drive. It stays on 0% complete. Just bought it brand new out of the box

2

Hi @Razor829

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Try this one.

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)

3

Hi Razor829

  1. Open Disk Management and try formatting the SSD. Keep in mind that this will erase all the data on it.

  2. Open Command Prompt as an administrator and type chkdsk X: /f (replace X with the letter of your SSD) to check for errors.

  3. Ensure the SSD is formatted as NTFS or exFAT, which work best with Windows.

  4. Go to Device Manager, find your SSD, right-click it, and choose Update driver

  5. Open Command Prompt as an administrator, type diskpart, then list disk, select your SSD, and type attributes disk clear readonly to remove any read-only settings.

If none of these steps help, the SSD might be defective, and you should reach out to the manufacturer for help or consider returning it.