Sanitize and erase options not available at Dashboard / Extreme Pro 55AF

Portable SSD Extreme Portable SSD
1

I need to securely sanitize my 4GB Extreme Portable SSD, unfortunately the erase options are not available at the Dashboard app under Windows:
“Erase Drive
Not available for this drive
Drive format and erasing features are not available for this device. Please use your system BIOS instead if you wish to erase this device.”
System is not booting from that SSD.

2

Hi @Sanne
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

3

Thanks, yes I did, but I haven’t heard back yet and meanwhile I have used an EaseUs solution which worked fine.