Sanza+ won’t play all the mp3 files

Hi, If I put 10 mp3 files on my Sanz+ it may only play 7 of them, why is this? Surely an mp3 file is an mp3 file - or is it??

Please help.

Hi @tnorris,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: