Sansa Fuze Firmware Update

MP3 players Sansa Fuze
1

 Please keep all replies on topic regarding the current release of the Sansa Fuze Firmware.

We have confirmed a bug with Replay Gain in this firmware release. This bug only effects Fuze v2 devices. We are working on a new firmware which should be released very soon and have confirmed the issue is fixed. After the new firmware has passed a full QA cycle the new firmware will be released.  If you have experienced this issue your options are:

 

1. Temperately turn off replay gain until the next firmware release is available

2. Use the following link to downgrade to the .26 firmware release.  02.02.26 firmware download and instructions 

 

We would like to apologize for any inconvenience and we hope to have the new firmware available as soon as possible.  

 

Follow the instructions below to verify the hardware revision of your Fuze before proceeding. 

 

• Turn on your Fuze 
• Select Settings from the main menu 
• Select System Settings 
• Select Info  
• Verify the Version #

Revision 1 = 1.XX.XX (example: 1.02.26)
Revision 2 = 2.XX.XX (example: 2.02.26)

 

If your Sansa Fuze is a Revision 1 please proceed to the Revision 1 download and installation instructions.

If your Sansa Fuze is a Revision 2 please proceed to the Revision 2 download and installation instructions.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Let me start off by saying that majority of people will be able to update his/her firmware through the Sansa Firmware Updater. There is even a how-to video that explains the process. If for any reason the aforementioned steps do not work for you, then please feel free to continue by trying the more “computer savy” steps, described below.

 

SanDisk has just released the 01.02.28 and 02.02.28 firmware revisions for the Sansa Fuze. Download links and the release notes are available below.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Windows Users can Connect the device in any Mode and follow the instructions below.

 

Mac and Linux users can connect their Fuze in MSC or Auto Detect mode and follow the instructions below. 

 

MSC mode instructions:

  • Turn on the Fuze
  • Navigate to “Settings” on the menu of the device itself 
  • Next select “System Settings”
  • Next, navigate to “USB Mode” and select “MSC”

Sansa Fuze Firmware 01.02.28 download and installation instructions

 

For Sansa Firmware Updater - Click here to download  
All Regions - Click here to download

 

All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.

 

• Ensure your battery is > 50% full. 
• Extract the .zip file into a folder on your computer. 
• Once extracted, drag the file to the root directory of your Sansa Fuze. 
• Disconnect the Sansa Fuze and let it begin the firmware update. 
• Once it finally finishes doing its update, it will turn itself off. 
• Turn the Fuze on Select your language and region preference 
• Once its back to the main menu, head to “Settings” > “System Settings” > “Info”, and verify the “Version” is now 01.02.28"x".

 

Sansa Fuze Firmware 02.02.28 download and installation instructions

 

For Sansa Firmware Updater - Click here to download  
All Regions - Click here to download

 

All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.

 

• Ensure your battery is > 50% full. 
• Extract the .zip file into a folder on your computer. 
• Once extracted, drag the file to the root directory of your Sansa Fuze. 
• Disconnect the Sansa Fuze and let it begin the firmware update. 
• Once it finally finishes doing its update, it will turn itself off. 
• Turn the Fuze on Select your language and region preference 
• Once its back to the main menu, head to “Settings” > “System Settings” > “Info”, and verify the “Version” is now 02.02.28"x".

 

  

  Sansa Fuze Firmware 01.02.28 and 02.02.28 
Release Notes

 * * *

This firmware has several bug fixes and enhancements, as listed below. Upon completion of firmware upgrade, the device will turn off.  Power on device to complete the upgrade process.  If device does not initiate or complete, press & hold the Power switch for 10 seconds to reset the device and then release and press again to restart.

Enhancements:

  • slotRadio experience is enhanced

Bugs Fixed:   

·         Rating info is lost following database refresh on songs loaded in microSD

·         Deleting video from microSD card doesn’t clear file from database

·         FM playback stops when microSD card is ejected

·         Device hangs if powered down during video playback

·         Some language strings are incorrect

·         Audiobook/Podcast count is not correct at Information screen

Known Issues:

·         Some language strings are still in English

·         Refresh database progress bar doesn’t scale with time

Message Edited by slotmonsta on 10-09-2009 04:21 PM

Message Edited by slotmonsta on 10-21-2009 10:57 AM

2

yea first post nothing new

3

no new wallpapers…

pass

4

Track number tags aren’t fixed and no new tags in the menu?

Pass as well. But I still appreciate sansa for finally reasing an update.

5

What’s your particular problem with track numbers?

It would be nice if the Fuze read 1/12, 2/12 -style track numbers, but I’m not losing any sleep over it, since mp3tag takes seconds to add leading zeros.

6

The firmware update hasn’t helped with the issue I’m seeing.

 I have a 16gb micro sd card with 70 top-level folders (with sub-folders) of music on it.

The Fuze only sees 33 of those top-level folders.

Looking at the card’s properties through windows explorer there is approx 13 gb being used (5,860 files, 294 folders).

I thought the file limitation was 8,000. Is there also a folder limitation? If so, what is it?

Guess I’ll put the card back into storage until this is fixed.

7

Tried to change the replay gain settings after upgrading to new firmware and I got the white screen of death. Reset the unit and tried again and the same thing happened.

8

Well I didn’t encounter any trouble adjusting the replay gain option after the update.Weird indeed.

SR 

9

Still no news regarding the horrible playlist management (most importantly go list does not refresh automatically. that’s just plain silly)…

and still no option to allow playback to pause automatically when disconnected from external power (so auto-shutdown will kick in the moment the device is no longer charging)

boring.

10

I too have the white screen of death if I try to adjust the replay gain settings.  I have a 4G Fuze, version 2.  REbooted a few times, no change.  I will roll back to previous firmware until this bug is patched, hopefully soon.

And I second the comment above:  no new Wallpapers??  I want to be able to set one of my photos as a Wallpaper.  Hopefully next update?

11

@black_rectangle wrote:

What’s your particular problem with track numbers?

 

It would be nice if the Fuze read 1/12, 2/12 -style track numbers, but I’m not losing any sleep over it, since mp3tag takes seconds to add leading zeros.

Yeah that’s my problem lol. My track tags are “1/8” for example and they are read as “18.”

And I don’t want to have to change my whole music collection for something that can easily be fixed on the fuze’s part.

12

I have just installed the latest upgrade… It looks like the only reason SanDisk issued it is the shortcut to SlotRadio card to promote sales.($39.99)

No text reader, no direct shortcut to a choice between folder and playlist browsing. Very disappointed to say the list.

13

OK - just noticed: now when I switch the Fuze on it goes to the Radio screen (if I switch it off while listening to the  radio) without refreshing database. That’s good.

Any ideas about bookmarks and textreader in the future? (here I’m going to be annoying… :slight_smile: )

P.S. Hm… my shortcut to SlotRadio disappeared without any trace after the reset of the Fuze… How come - I almost got used to it, being bright and red and inviting… :slight_smile:

Message Edited by Etoja on 10-10-2009 03:09 PM

Message Edited by Etoja on 10-10-2009 03:12 PM

14

“And I don’t want to have to change my whole music collection for something that can easily be fixed on the fuze’s part.”

You could put the albums on the Fuze and change the tags in the files on the Fuze, right after you transfer them,  in about 2 seconds with mp3tag.  It’s really not a very strenuous workaround. 

15

It’s hard not to see the new slotradio icon. It’s bright red and placed between the music and video icons.

Is it just me or is the radio reception better?

16

Very annoying the this slot radio has been pushed onto my machine with out my having the option to refuse.   I have no interest in this gimmick and want it off my menu.  Sansa;  I will never buy another one.

17

Are you kidding me?   I   like the cool red SR icon!   Cool “blurb” mask when the center button is depressed without an SR card mounted too.  Seriously, be glad  that you don’t have that goofball “treasure chest” icon in the main menu.

Personally, I am thinking of adding the lil’ monsta  icon instead of the EQ for "settings.  Hmm, that’s an interesting thought…

Now, let’s pop in a cool jazz SR card.  D’oh!  I’ll have to wait for that one.

Now for the piece de resistance!  Yes!!   Video Resume patch is successful.   You can now zip between video files like before.  Make some popcorn, it’s video time.

Bob   :smileyvery-happy:

18

@c1u31355 wrote:

“And I don’t want to have to change my whole music collection for something that can easily be fixed on the fuze’s part.”

 

You could put the albums on the Fuze and change the tags in the files on the Fuze, right after you transfer them,  in about 2 seconds with mp3tag.  It’s really not a very strenuous workaround. 

The fact that the fuze is not able to read a simple / in a track tag is annoying though. I wouldn’t have a problem doing the process, but that’s not how I organize my files. I use x/x because I know that that track is part of an album with x tracks so if something’s missing, I know the real amount of tracks.

19

Found another bug or limitation:

In folder view, if a mp3 file name is longer than 80 characters including spaces and file extension, and is non-english (cyrillic in my case) - you’ll get a non-readable mix of squares, tildes, capital english letters and numbers… 

Ex:

Любовные истории - Там, на моей стороне Луны - Лучшие песни Русского Радио 9.mp3

 Will look like this in fuze’s folder view:

N  ~1.MP3

20

mag1230 - funny you saying about the radio reception getting better. I’ve got the same impression. After rescan the Fuze added a couple of stations I didn’t knew existed.

As to the new and shiny radioslot icon it disappeared with no trace - probably after I reset Fuze to World bandwave.

Alexz - has this distortion appeared AFTER you upgraded firmware or it exists on the previous firmware version as well? I never noticed it as I’m always trying to transcribe Russian names using Latin letters. Actually, if I choose to run my Fuze interface in default English, it can’t read Russian letters at all - never mind 80 digit limitation. Программисты у Сандиска такие…

Message Edited by Etoja on 10-11-2009 02:34 AM