ok i had a crazy error message and all music was gone so i followed instructions for recovery mode. i said formatting…then formatting was complete. i unplugged the USB and the screen went black, and the blue wheel stayed lit. that’s how it stayed. i could force the power off by holding power button for 15 sec, but when i turn the power back on, the screen is black and blue wheel is lit. tried recovery mode again but nothing. did the format somehow fry the screen? any ideas from here?