The audio jack in my Sansa Clip+ has broken from regular use. If I touch the headphone plug at all, the left audio channel cuts out. I have tested these headphones in several other devices, and tested several other pairs of headphones on my Clip+; the problem is limited to the Clip. It didn’t do this when I first got it, so I’m guessing the connections of simply become loose. Based on the number of people with the same problem I found by Googleing, this seems to be a common problem.
Had anyone had any luck opening up the Clip and remaking some of the connections? I bought it used back in October 2011,so I don’t think I’m under warranty.
Had anyone had any luck opening up the Clip and remaking some of the connections? I bought it used back in October 2011 ,so I don’t think I’m under warranty.
Good news: you ARE still under warranty, 1 year in the U.S. and 2 in the EU.
The Clip+ has been out since 2009 (3 years ago), and if Ebol4 bought it used in 2011 it’s questionable whether it is still under warranty, as I believe coverage is only for the original owner.
But it would certainly be worth a phone call to find out.
Headphone jack failure is not that common on this model; at least not like it was on the old e200 series which had faulty and sub-standard solder joints. Of course, a lot depends on the usage; using a straight plug (as opposed to a right-angle plug) will put a lot more strain on the jack. Headphone jack stress and the resulting failure is probably the most common reason for the demise of any mp3 player, not just this model.
