I purchased this at a rite aid a few days ago for the purpose of recording music off the radio. I own a 1GB sansa express, so I though it would be “safe” to buy a clip as well. I am now regretting this decision. During radio playback, there is a crackling sound anytime anyone says or sings a word with an s in it. This is not radio static because there is no crackling during quiet times. Anyhow, this just gets poor FM reception compared to the express. I can put them side by side and the express gets clear reception and this one often won’t. I just updated the firmware a few minutes ago, but I’m not expecting this to be of help. Is there some chance I can get a refund from sansa? If so, I can go and buy the rca equivilant at wal-mart. And the loser mini-plug that this requires instead of a standard USB male plug is quite annoying. I am overall very disappointed with this.
Try giving your earphone plug an extra little push. The jacks are extremely tight on new Clips and could cause this symptom if not properly and completely seated.
If that is the problem, would it also affect the recording? The recordings sound pretty crappy due to this even (when transferred to and played on my computer.)
Given that the microphone is located in such a close proximity to the headphone jack, I would say yes, it probably could.
Well, this is certainly a disappointing item. I picked up the RCA unit at walmart for $30. That one is a lot more sane. I might just dump this clip on ebay and hopefully get half of my money back to help cover the extra cost incurred. I definitely won’t be buying any more of these devices from sansa anymore. Maybe it’s a great mp3 player, but it’s $30 for a 1 GB unit and that’s not really a good price and it’s not good for them to advertise features that barely work at all.
Did you try pushing the headphones in a little harder, as Tapeworm suggested? If that clears up the problem, then your only real complaint is the mini-USB connector, and that seems trivial.
Maybe it’s a great mp3 player, but it’s $30 for a 1 GB unit and that’s not really a good price and it’s not good for them to advertise features that barely work at all.
Are you talking about your new Clip or your Express? There aren’t any 1GB Clips. Only 2, 4 & 8GB.
And what features are advertised that you’re having problems with? The only issue you’ve mentioned is the snap-crackle-pop noise.
Also, the larger-sized memory units from any manufacturer will always offer more value. The highest priced players (per GB) are always the low-end small memory units.
No 1gb Clips? How many do you want? I’ve probably got about 60 of them! Think you meant the Clip+.
You’re right, my bad. How quickly we forget.