“If i was the devolper i would have made a backdoor for myself incase there were alot of issues like mine.”
Then you would be a failure because the “backdoor” would be spread across the Internet and your secure app would be meaningless.
It’s not easy developing a product, hardware or software, to run on multiple versions of operating systems, running on multiple types of machines, with multiple other products concurrently without ever experiencing a problem.
To this day the cause of the problem you are experience is unknown. Does it occur, yes. Why does it occur…