SanDisk iXpand Luxe 64gb Flash Drive OTG Lightning and Type C undetected on iPad Air 4 with type c connector

SanDisk iXpand Luxe 64gb Flash Drive OTG Lightning and Type C undetected on iPad Air 4 with type c connector, cant be connected to my ipad air 4

i already format my ipad, install latest rom for the iXpand drive and do all the following step are available on ur site still doesn"t eork and doesnt helped

pliss fix it’s bug for apple ipad 4

It is probably not working as it is not within the compatibility list

iXpand Luxe and iXpand Drive application:
iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone SE 2020, iPhone 6, iPhone 6 Plus, iPhone 5, iPad Air, iPad mini 2,3,4,5, iPad Pro 12.9" (1st and 2nd generation), iPad Pro 9.7" iPad with Retina display, iPod® 5th generation and newer, with Lightning connector and iOS 11+