ReplayGain Bug - fix coming when?

OK, I got bitten by the ReplayGain bug THREE times this morning on the bus on the way in to work in a 35 minute period.

That’s three times too many.

What is the status of the fix and when can we expect it (BTW, I have a V1 Fuze - so the problem isnt limited to V2 playes as the popular myth would have oyu believe)?   This is the one and only advantage my Fuze has over my Cowon I7 and if Sandisk can't get their azzez in gear and fix it, the player becomes useless to me. A feature isnt a feature if it doesn`t work and if I can experience it that frequently, there is absolutely NO excuse for it slipping past QA - assuming QA is actually AWAKE.

I just made a recommendation on deviantArt to someone looking for a quality player that they look at either a Fuze or a Clip+.  That kind of recommendation is getting harder for me to make.

Waiting for an asnwer, Sandisk …

Message Edited by roj on 11-06-2009 07:31 AM

I don’t have a link to the post, but I believe Sandisk said that a fix is in the works and it will be released as soon as it’s done and it passes QA, instead of waiting for the next scheduled update. They weren’t more specific than that.

What bug is this?  I am on a V2 Fuze and replaygain works perfectly for me on both mp3 and ogg.

Really? so maybe they rerealise 28 FW with ReplayGain™ Fix? or I missed something?

What I’m experiencing is that the Fuze will play fine and then on switching to a new song it will drop the volume so low that it will be inaudible.  Turning it off and on will not necessarily cure the problem.  It will also happen randomly without warning or pattern.  It’s VERY annoying.

And as I said, I aparrently have a V1 Fuze so it’s not limited only to V2 players.

I do hope that announcement is coming soon.  From what I see, their QA people need to give their heads a shake.

I found the message. It’s an edit to the first post in the “Sansa Fuze Firmware Update” topic.

We have confirmed a bug with Replay Gain in this firmware release. This bug only effects Fuze v2 devices. We are working on a new firmware which should be released very soon and have confirmed the issue is fixed. After the new firmware has passed a full QA cycle the new firmware will be released.  If you have experienced this issue your options are:

 

1. Temperately turn off replay gain until the next firmware release is available

2. Use the following link to downgrade to the .26 firmware release.  02.02.26 firmware download and instructions 

 

We would like to apologize for any inconvenience and we hope to have the new firmware available as soon as possible.  

 

Link

I’m waiting patiently for the next firmware update.   It’ll be worth the longer wait if the next one fixes all the bugs and doesn’t introduce new ones.

Today I downloaded and installed a firmware update via the Sansa Updater dated October - and this is for the V1 Fuze (the version begins with a “1” and my understanding is that the rev version begins with “2” only if I have a V2 fuze).  It’s a .28 and not a .26 release.

I was having the problems iwh the .26 release.

We’ll see…

Message Edited by roj on 11-08-2009 08:23 AM

@roj wrote:

Today I downloaded and installed a firmware update via the Sansa Updater dated October - and this is for the V1 Fuze (the version begins with a “1” and my understanding is that the rev version begins with “2” only if I have a V2 fuze).  It’s a .28 and not a .26 release.

The latest .28 release _ is _ the one with the bugs, hence the recommedation to rebert back to the .26 version. It says it’s limited to the v2’s only, but there are those with v1’s claiming the same issue.

Solved.

On the V1 Fuze, upgrading from the .26 firmware to the .28 version dated October 2009 solved the problem for me.

Glad you have your v1 running again.  Aren’t bugs just grand?  As mentioned, a fix for the revision 2 devices is in the works.

µsansa

I am running v2…28a and noticed that I have no control over the gain. It is either 0.0 or nothing.  Is this the bug?  I haven’t noticed level drops on songs I am playing.

Sounds awfully familiar.