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I seem to be having a problem. My passport  says that there is no writable WD smartware partition found.

It’s quite empty and not password encrypted.

Any help would be appreciated.

Thanks

If you are still reading this post.

Here is what happened:

You are trying to use WD Smartware software with a drive formatted with FAT file system on the Mac computer.

All you need to do is format the drive with Mac File system,

or just use the drag and drop method, so you won’t need to use the WD software.

Note: Format the drive will erase all data, make sure to back up your data first.