Recently bgt. w/d 3 tb. ext.drive and installed on new windows 7 desktop. It brought 3 icons to desktop. Just installed new update via quick view view. Now quick view icon and site. is missing. Why ? what should I do?? am Newbe!!!
Hello,
What is the model of your drive.?
do you remember what update did you installed?
I have w/d 3 tb. “my book” premium storage serial # [Deleted-Privacy] installed
12/03/2016, wdbfjk0030hbk-nesn. i dont remember update # it flashed by very
quickly but i got notice of update via “wd quick view icon” and once I
installed update my quick view icon disappeared from desktop and cant
access quick view program. I am an OOOOLD man newbe!!
paul meltzner
Hello,
Maybe you should Email support to get a more personalized assistance.