Problem with installation of WD SmartWare

WD Software WD Software
1

When I plugged my new “My Passport Essential” into one of my USB slots. It auto-installed the drivers needed for the hardware, so then I went to install the “WD Smartware” software from it. However, during the installation process, it becomes stuck at “estimated time remaining: 25 seconds”. And then i get a error message that he can’t find the file.

I have a PC with windows vista.

2

Hi,

i have the same problem with the install of WD SMartWare on a pc with Windows 7.

Please help.

3

OKay,

the new version 1.4.1.1 works…

WD SmartWare 1.4.1.1

4

Doesn’t work for me?

5

Don’t waste time with Smarware it’s junk. Try this instead http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc_lang=en

Joe

6

Wow - it seems to be just the same problem I recently discovered with my nes Passport Essential - se my recently post on the subject.  Have you contacted support-service on this?  At this time it is bed time in Norway, so I go for some sleep … 

7

Wow - You saved me - the new version solved all m problems - 1.4.1.1 - Thank you :slight_smile: