Passport Not Loading

WD External and Portable SSD Portable SSD
1

Okay so when I plug my passport in, the light comes on, and the wd ware thing pops up so I can back up my computer or install the drive. But other than that, I can’t access anything in my passport. I figured my issues was the usb cord had too many kinks, so I bought another one. It’s currently shipping now. But, my friend has the same passport. I used her cord to access my passport and again, it doesn’t work. What is going on?! I saw something about a test disk application which I’m going to try doing at home later. I’m at school right now and am not allowed to download anything. 

WDBAAA2500ABK-00 is the model

2

you must install the drive in order for windows to even recognize it. 

3

I’ve been using it for over a year and never once did that. It’s always worked so that can’t be the problem.

4

FIXED IT! and you were wrong, just so you know

5

Can you tell me how you fixed it please?  I am having the same problem.  bought a new cable tonight but isnt making any difference. 

6

mine was simply locked. when you plug it in, you should go to install and type in the password you put in when you installed it