For some reason that I’m clueless to,when I attempted to use my device it ask if I want to format in order to use it. There was an update done,but I still can’t get in to put files in it,so I’m stuck and not sure what to do. When I plug it in,it says unlock,I click and next the sign says exit,then apparently it’s running,but the question would come up saying in order to use I must format and that attempt even fails…can anyone help…
It’s an ultra passport,I don’t think it’s cloud,but I’ve ran into another issue. Now I can’t get into it @all,password fails to authenticate,after running test on drivers they fail,now I’m not able to get in nor reformat,so what should I do
Since I’veposted this msg.and was told I was in the wrong forum,hopefully I’m on the right one now and can anyone offer any advice as to what to do…
