Passport being recognised - I can look at/use files, but I can't delete/move files

gumbarge · April 25, 2012, 11:55am

When I try to do this I get the message; “Can’t read from the source file or disk”

I have tried on another computer but I get the same problem.

I have tried updating firmware but I keep getting the warning that the passport is not plugged in when I go to install the firmware.

I thought it could be the lead but I have tried 3 with no luck

Could anyone please help ???

Awopero · April 26, 2012, 2:01pm

Have you try using a different USB cable? Otherwise seems to me your drive is faulty…

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