Only 116 GB of 128 GB available

Received new 128 GB cruzer.   It is only showing up with 116 GB.  In properties, it shows 18.3 mb used.   Where is the other 16 GB?    Are there hidden clusters, files, etc. that can be removed?  Not sure 12 GB unusable is acceptable ?

@tew wrote:

 Where is the other 16 GB?    Are there hidden clusters, files, etc. that can be removed?  

Correct. some of the capacity is lost in the translation when it is formatted for the use in a computer and some of the capacity is used for other flash management and reserve. The capacity you see is correct. 

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