I had previously set up my WD passport on my mac notebook. But since then we have been burgled and I’m now using a PC laptop. Im trying to retrieve my files onto the laptop. When I go into WD smartware, the following message appears “No writable WD smartware partition found”. I’m not able to retrieve any files. Am I able to create a partition so that I can retreive my files on this laptop? Thanks
Hi, sorry to hear that . If you were previously using the passport on a Mac it wont be recognized on a windows computer, BC it is formatted on HFS+, you can use an HFS explorer to read it on your Mac or connect the passport to another Mac. Check the link below for the HFS explorer.