No Wifi connection MyPassport

WD External and Portable SSD My Passport Wireless SSD
1

Hi,

I have a problem with a MY passport wireless for Mac.
The WIFI light is off. My computer is not able to create a connection.
I pressed both buttons for 10 seconds (5 times), but no reset was possible.

Can you help me out?

Regards,

Richard van Hooijdonk

2

Hi,

What firmware are you running on the unit?

Are you able to access the dashboard of the unit?

3

When you do the Factory reset you have to set the MPW up from the very beginning again. Get the instructions from the user manual to set up a MPW after resetting to the beginning.

4

Hi ,
i have the same issue with the wifi , but i’m not able to access the dashboard so i don’t know how to make a factory reset .

MyPasseport work well in USB but none of my computer/ipad/phone are able to see it in wifi.

5

Download the complete user manual from WD Support.

http://support.wdc.com/product.aspx?ID=227&lang=en

6

Already done … but still don’t found an answer to my problem …

7

Contact WD Support.