NFTS Passport Drive won't accept more than 4gb

My Passport Drive 25E1 USB Device has stopped accepting more than 4gb of backup files. It worked for a while to accept more than 4gb but now tells me to reformat the drive when I reach that limit even though the drive is formatted as NFTS. I’m using Win 7.

Hi pmckeown43,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

The link below will allow you to call support

Create a Support Case
Create a support case with our world-class service and support team.