New Sansa Clip - Unable to load songs

[sweet_surrender]

Hi all, this may be a really lame question/problem but I am unable to load songs onto my new Clip.  I have tried to drag and drop songs into the “music” folder in both of the USB modes.  I see the folders and music on my computer but they do not turn up on the player.  What gives?  Am I doing something wrong?  The songs are stored in Itunes if that helps. 

Please excuse my ignorance but I am new to mp3 stuff. 

Thanks!

-Adrienne

[sweet_surrender]

Okay after doing some searches here on the boards I read that my clip does not support or “read” mpeg4 files - which Itunes uses.  Okay.  Some of my files are also protected.  This may be off topic, but is there an easy way to convert these files?

[neutron_bob]

Check your iTunes client for a conversion function to MP3.

The MP3 versions of the Apple M4A or M4P files should be saved on disk as a backup too.  The Sansa needs mp3 files with ID3 version 2.3, ISO-8859-1 tags.

Sorry, I don’t run iTunes.  There are several conversion applications out there as well, but I believe you can do it directly via the client.

Bob  :smileyvery-happy: