Have My Book Essential 1TB, backed up my old computer running windows VISTA , now my New computer is running windows 7.( can not down load manual for drive). So how do I retrieve my files? Old computer is dead.
What did you use to backup old files?
I backed up the old drive with WD Smartware that came with the drive. The old drive is dead and I just got a whole new computer, rather than fix the old one.
If you installed Smartware on the new PC and it won’t restore I don’t know what to do. I only used it once and uninstalled it Its a bit quirky I don’t know if this video will help or not. http://www.youtube.com/watch?v=mNlXCbbt8gw&feature=channel Is the link you are looking for? http://www.wdc.com/wdproducts/library/UM/ENG/4779-705019.pdf
I wish they’d quit changing the site!
1 Like
I have the software on the new computer, not problem. Error message when downloding manual, and I did not want to try anything without more information. I will just email them and see about getting the manual before I start.
