A couple of days ago my WD external hard drive was working fine, then I unplugged it for a few hours. Now when I plug it in a message comes up saying USB device not recognized. If you click on this message it says 'one of the USB devices connected to this computer has malfunctioned and windows does not recognize it.
I have nearly the same problem - I keptt having that problem, up until where the drive would not show up - but the VCD did. I tried plugging it into 3 different computers at different points, at which point the computer would freeze up. I tried WIndows XP (two different PCs) and a Windows 7. I wouldnāt so much mind if I didnāt have any important data on itĀ - but I had a video game project on it, and I had a lot of work put into it, and I really canāt afford to lose that work. I did bad sector scans and that failed. Now when I plug it in though, both show up but the drive shows up as ā0 kbāā¦
Now file system, is listed as āRAW.ā
I have the drive, just not my receipt (bought it around Christmas '09 - nor do I have the boxing anymore.)
Exactly the same thing happened to me this morning. It was working fine when I shut everything down last night. This morning the only thing showing up is the stupid backup CD. The computer is not recongnizing the Passport at all. I get error messages and then nothing at all.
Iāve had problems with cord sensitivty, with space problems because of the back up files and now this. Itās under warrenty but why oh why would I want another WD, except that I cannot afford a new EHD at this point.
Does anyone, anywhere have a solution to this latest problem?
TIA
Hi , I had windows vista ultimate 64 bits and everything was going fine. But IĀ just upgrade to Windows 7 ultimate 64 bits and now it cannot regonize my external storage. What Can I do ?
Ok, so I have this problem all the time, but I use my device on different computers so Iāve gotten used to it, itās not really a problem, all I have to do is unplug USB, from the computer AND the hard drive, then plug it into the hard drive well, so that all of it is in, and finally into the computer, then it recognizes it. That is only for my hard drive, maybe yourās has malfunctioned or maybe not, but thatās what works for me. I suggest trying it, you may as well I suppose. Good luck.
Did you have any luck getting this fixed?Ā The same thing happened to me last night.
my wd passport seems to be crazy, too. i bought it for my mom only to put a few family videos on the wd only to have it crash on me and warp from hard drive into a āWD SmartWare CD Drive.ā i am sad to see these new defective models being soldĀ to trusting consumers expecting a working product : ( if anyone can recommend steps to take to reset the device as a hard drive, i would be very grateful!
That passport comes with a VCD that looks like a CD drive.Ā Thatās because it has drive protection and utlities on that VCD.Ā You should also see the Passport as another drive on your computer.Ā If you donāt see it, then there could be a couple of reasons:
- It may not be getting enough power to fully show the drive, in which case, you would need to get a power booster cable.Ā You should try it on another computer and see if it shows up.
- If you disconnect the drive without safely removing it, especially after copying files to it, you could have corrupted the partition.Ā In that case, the drive wouldnāt show up, except in Disk Management or Disk Utilities (Mac).Ā You will have to reformat it, to be able to use it, but you will lose what you copied over to it.
- Did you drop the drive?Ā That would destroy it.
- The drive has been damaged before you got it, or itās malfunctioned.Ā In either case, you will need to replace it.
Dear friends,
I got a new Western Digital 500 GB, great equipment.Ā However, I placed it into my executive luggage. For I open it,Ā then HD fell in the soil and now notebook is not more recognized for mine. What I must make?
Please, answer me soon.
Thanks.