My wd passport is not recognized my password to unlock

WD External and Portable SSD Portable SSD
1

I have a 320wd my passport. It was working normal and since yesterday it is not recognized my password anymore. I have all my data inside, and I need that be fix ASAP

any help???

Cheers

Andrea

2

The drive itself isn’t being recognized or your password isn’t being recognized?  Your post isn’t very clear…

3

I have the same problem. With all my data inside !! It ask for the password to unlock, but it said “password incorrect”.

Pls if anybody can help. I dont want to reformat it. The drive is being recognized, but not the password.

4

You all need to contact Tech Support about this.  You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

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