My WD Elements 1TB is not working

Hello Everyone,
I need your help, I’ve got a WD Elements that is not working at all, it can be detected but i can’t format it or initialize or what so ever, i literally tried everything but i can’t seem to get it running
It is 5 or 6 years old so i’m not sure if it is completely dead but i can hear that it’s spinning
I would appreciate if someone with an experience can recommend a solution
Thank you in Advance
Sharbel

Hi SharbelKanoun,

As you have tried all the possible troubleshooting steps. It would be best that you contact WD’s Technical Support team about this. You can refer the link given below for the same.

To Contact WD for Technical Support

The link below will allow you to call support.