My portable storage 'WD Elements' is disconnected unexpectedly and not recognized further at all

Hello!

I purchased the WD Elements portable storage in the Dec 2013. Since then I never faced any issue with this. I use it very securely too scanning it for virus every week and defragmenting once in every 2months

Yesterday when I was viewing one of the files from it, it was suddenly closed and the drive was not seen in the Windows Explorer.

I tried to connect it back many times and did not result any positive.

I connected it to a different PC and the device driver started to install but was failed finally.

Please help me here, as I have my most important data in it.

What OS are you using? Does the drive show in Disk Management? Try another USB cable no longer than the original if possible and don’t connect thru a hub.

Joe