My passport ultra

WD External and Portable SSD Portable SSD
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Dear all,

i’m facing big problem with my wd my passport ultra,its showing RAW Hard disk Type…Even im trying with lot of software
to get recover my Data…but im unable to get the data…please can anyone help me out…what should i do now?
its under warranty still…can wd company recover data and replace the product…please how to do and what to do…do reply soon

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Hello,

Sorry to hear about your case. Currently, WD does not offer data recovery services. I’m sure the support team will be more than happy to try to help your case and replace the unit for you.

See if the following link helps

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