My Passport Ultra 2TB HDD is not showing in My Computer

WD External and Portable SSD Portable SSD
1

My Passport Ultra 2TB HDD is not showing up in my computer, but when checked in computer management, it is UNKNOWN DISK5 UNINITIALIZED asking to to initialize to GPT or MBR.
I have very important data in this, please help me recover the data fro this HDD, i will be very grateful to you.
Please advice me if anyone has faced the same issue and able to recover the data.

Thank you so much for your time,

Arun

2

Hello,

Based on the information you have provided, I believe the partition is corrupted. You need to initialize and format the drive in order to use it again. However, this will delete all data stored on it.

Since you mention you have important data on the drive, I recommend you try using a data recovery software and if this does not work then try a data recovery company.

3

Hello Hamlet,

Good day,

Thank you so much for the email, really appreciate it.

We will follow the tips which you have provided to us.

Thank you so much for your time,

Regards,

Arun