My Passport 320 GB Suddently not Recognized any longer

Hi

Yesterday my pc suddently wouldn’t recognize my external WD my passport. However if I leave in and restart the pc it appears in “my computer/harddrives”.

I’ve tried changing the usb cable without succes.

The Passport drive appears in the disc management with an assigned drive letter.

hope anyone can help my out on this one.

In advance thanks

Erik

What model passport?  What OS?  Are you using a cable 18 inches or less?

1 Like

Hi

It’s a passport Essential, I’m running Vista 32bit and the cable is a 18" one.

\Erik

Does the computer stop recognizing the drive after it comes out of sleep/hibernation?  If so, you may need to look into Vista’s patches for the USB ports.  That was happening a lot when Vista first came out.  I’d also make sure that you have all your Vista updates.

Hi

Now it does recognize the drive again, without me even trying to solve it. So I’m not sure what actually happened.

\Erik

That’s good.  I’d still make sure that I had the latest service pack (if Vista has one), and all your updates.