My brand new WD Book Duo 8TB fail raid 1 config

Hi to everybody
I’ve just purchased a WD Book Duo 8TB as backup system because on the WD site it was told that it was able to work with a RAID 1 configuration…

I tried everything…updated the software, uninstall and reinstall but there is no way…it happen always the same, when i try to create a RAID 1 config the message: FAILURE always appear…

Do you have any suggestion?

I also tried to format it but the result is always the same…

Thanks in advance
Arian

Hello,

I recommend you contact WD support for assistance with this.

https://support.wdc.com/support/case.aspx?lang=en

Hello Hamlet,
I’ve tried it, yesterday…i never received any answer…

I’ve found the solution, thanks to “TerrorWolf” and his thread: "The configuration of the drive has failed." when setting RAID 1 (Mirrored)

It works…

At least it worked for me

Hello,

Thank you for sharing the solution.