My External Hard Drive, My Book Essential has quit backing up my files. When I click on the WD smartware Icon, I get a message, "The type initializer for “WDSmartware.App threw an exception.” I have Windows 8.1. I can’t open the WD smartware app to do a manual back up. Any ideas?
Hello,
I recommend you uninstall and reinstall WD Smartware. If the issue remains then contact WD support directly.