My Book Duo External Drive with Extremely Slow to No Activity

WD External and Portable SSD External SSD for Windows
1

I just started backing up my files on my new My Book Duo last night. I have three partitions: two with media files, and one with my operating system. The first two partitions copied over fine (using the backup function of WD SmartWare), but the OS partition is extremely slow. Speed range from 0-500 KB/s backing up files from the OS partition to the My Book Duo. I tried manually copying over a large file using Windows Explorer, and I got a steady 140+ MB/s speed from the OS drive to the backup one.

I assume that means a problem with SmartWare. Any known issues or fixes I can try?

2

Hi

SmartWare is not intended to backup the operating system as such. It actually ignores certain operating system files and folders, such as C:/Windows. If you backup your C: drive, you will find under the SmartWare Backup tab a list of files from the C: level. Maybe for system boot?

Windows has provision for system recovery.

I hope this helps.
Cliff