Hi I’m having issues viewing files on my PC when I attempt to access them using the mycloud login. I can see all the files in the folder when I search via my network. I can even see the files using my iphone app. But for some reason when I try to access the files online not all of them are visible. The folder even shows the date and time when I uploaded the file but its not able to be seen. Its almost like only a certain number of files are visible and any files beyond that limit are not visible. I’m trying to share the file by creating a link so it’s kind of important to see all files in the folder.
I read somewhere that I shoudl attempt to reboot the unit. I’ve done this without any success. The files still do not show up online. Any suggestions would be appreciated.