Malfunctioning Ext HDD

I have a oldish 500Mb ext HDD. It comes up on DRIVES as WD Ext HDD 1021 USB Device. I can’t access it all, the Power/Data led flashes sometimes, comes on when I plug the USB lead in and goes off when shut down the PC. Does it need a new driver update ( how is this done ? Haven’t seen any driver downloads ), or is there something else wrong. I have some important photos on the HDD (does’nt everyone ? ) so I would want to retrieve the contents. Any ideas? Help would be appreciated.

DaveFrench

Hi DaveFrench,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.