Sandisk Sansa Clip Zip, just purchased today and updated firmware. I must have fat-fingered something but it somehow changed to a language that I think must be Arabic. I cannot read anything and flipping through every menu gives no satisfaction. I saw the knowledgebase article telling you how to count down to the right choice in an unintelligible language, but that is not working. I have tried counting and it always gives something other than language.
I have of course powered it down and re-started a couple of times. It comes up in perfect Venusian, or whatever this language is. Is there a way to reset everything to factory defaults? I do not mind re-loading the few things that are on it.