I’ve had the Sansa Clip+ 8GB for about 4 years and I’ve had a 16 GB microSD card to supplement it for about 3 years and up until today, I’ve never had an issue with either.
However, today I went to listen to one of my old favorite albums (on the original, internal memory) and discovered it was gone.
Everything stored on the internal memory was gone. I restarted the Sansa Clip+, ejected the microSD card (thinking perhaps for some reason it had suddenly begun to conflict with the internal memory), and when I got home to my computer I tried to access the files that way, but nothing worked. Looking at it on the computer, the entire 8 GB is now free, and when the microSD card is out, the my entire Sansa Clip+ says it’s empty.
The microSD card and everything on it is fine, no missing files and everything plays fine.
Last night I noticed the battery was extremely low and left it to charge overnight on my computer but I didn’t have it sync or add any new files. I haven’t added any new files or fiddled with anything (or dropped it, got it wet, etc.) in the past month and a half, and was able to access all of my music, both on the internal memory and the microSD, multiple times since then.
As far as I can tell, just one day it decided to erase everything on the internal memory.
Has anyone ever had this problem? And more importantly, is there any way I can access my files again (most of that 8GB was off of an old, long-gone computer and I have no way of re-loading it onto the player, short of re-purchasing at least a dozen albums)?